Our contact information

By email:info@bayberrymonograms.com

By standard mail:
Bayberry Monograms Ltd.
564 Summer Street
Marshfield, MA 02050

By phone:
781-837-8430 (between 9:30 a.m. and 4 p.m.)

info@bayberrymonograms.com

Personalization Personalization is included in the cost of all items purchased at Bayberry unless otherwise indicated (second line or additional icon may be extra). You can view our personalization options here

Gift Wrap & Gift Message We are happy to gift wrap free of charge all gifts purchased at Bayberry. In addition we will include a gift message to your gift recipient.

Delivery Orders received are shipped via United States Postal Service within a week provided the item/s ordered are in stock. We make every effort to identify on the web site items that are currently back-ordered to us or that ship directly from the manufacturer, as these items may take several weeks for delivery. The method you choose for shipping will determine the cost and estimated delivery time.

Out of Stock We do our best to remove merchandise that we are no longer able to get from our manufacturer or when an item sells out. Items available but not currently in stock generally take 2 weeks for shipment from the manufacturer. We endeavor to always identify such items on the web site as requiring more time for delivery. However, it is always possible that a sudden burst of orders will leave us out of stock just as your order arrives. In such cases, we will promptly notify you by e-mail that the item is back ordered and give you an estimated delivery time. Of course, you may cancel such an order with no penalty if you can't or don't want to wait.

Easy Returns & Exchanges We customize everything at the time you place your order and we know mistakes can happen. At Bayberry Monograms, your satisfaction in our products is important. We know it's sometimes necessary to exchange or return items. We want to make it easy.

Our staff takes great pride in attention to details. If an item is defective, we want to know, so we can advise our buyers of quality control issues.

Whether you purchased your item by phone, on BayberryMonograms.com or at our store, we are happy to work with you on a return or exchange. If you need to return an item please contact us at 781-837-8430 or e-mail at Info@BayberryMonograms.com so that we can advise you on the best method of replacement.

Legal Information All information and graphics appearing on these pages is copyright protected by either the manufacturer of the goods displayed or by BayberryMonograms.com. All rights reserved. If you need support with any aspect of this site, our products, or your order, please use one of the methods below to contact us.

~The Customer Service Team
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Copyright © BayberryMonograms.com and Bayberry Monograms Ltd., 2005. All rights reserved. Images used herein are protected by copyright of either BayberryMonograms.com, the manufacturer of the goods, or stock photo agencies and cannot be reprinted or sold without the written permission of the copyright holder.

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