Bayberry Monograms

Store Policies

Delivery
Orders received are shipped within a week provided the item/s ordered are in stock. We make every effort to identify on the web site items that are currently backordered to us or that ship directly from the manufacturer, as these items may take several weeks for delivery. The method you choose for shipping will determine the cost and estimated delivery time.

Out of Stock
Merchandise that we are no longer able to get is removed from the web site when sold out. Items available but not currently in stock generally take 2 weeks for shipment from the manufacturer. We endeavor to always identify such items on the web site as requiring more time for delivery. However, it is always possible that a sudden burst of orders will leave us out of stock just as your order arrives. In such cases, we will promptly notify you by e-mail that the item is back ordered and give you an estimated delivery time. Of course, you may cancel such an order with no penalty if you are unwilling to wait.

Support Methods

E-Mail: Info@BayberryMonograms.com
Phone: 781-837-8430
Fax: 781-837-8433
Mail: Bayberry Monograms, Ltd.
P. O. Box 471
Marshfield, MA 02051
   How We Do Business

Easy Returns & Exchanges
We customize everything at the time you place your order and we know mistakes can happen. At Bayberry Monograms, your satisfaction in our products is important. We know it's sometimes necessary to exchange or return items. We want to make it easy.

Our staff takes great pride in attention to details. If an item is defective, we want to know, so we can advise our buyers of quality control issues.

Whether you purchased your item by phone, on BayberryMonograms.com or at our store, we are happy to accept returns or exchanges. If you need to return an item please contact us at 781-837-8430 or e-mail at Info@BayberryMonograms.com so that we can advise you on the best method of replacement.

Legal Information
All information and graphics appearing on these pages is copyright protected by either the manufacturer of the goods displayed or by BayberryMonograms.com. All rights reserved.
If you need support with any aspect of this site, our products, or your order, please use one of the methods below to contact us.

The Customer Service Team


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Copyright © BayberryMonograms.com and Bayberry Monograms Ltd., 2005. All rights reserved. Images used herein are protected by copyright of either BayberryMonograms.com, the manufacturer of the goods, or stock photo agencies and cannot be reprinted or sold without the written permission of the copyright holder.

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